Privacy and Security Policy

Effective Date: 09 August 2024

1. Introduction

At Phosgene, we value your privacy and are committed to protecting your personal information. This Privacy and Security Policy outlines how we collect, use, store, and protect your data when you shop with us online in the UK. By using our website, you agree to the practices described in this policy.

2. Information We Collect

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.

• Non-Personal Information: We also collect non-personal data, such as browsing behavior, IP address, and device information, to improve our services and enhance your shopping experience.

3. How We Use Your Information

• Order Processing: We use your personal information to process and fulfill your orders, including shipping, payment processing, and customer service.

• Communication: We may contact you regarding your order, send you promotional offers, and keep you informed about new products and services. You can opt out of marketing communications at any time.

• Website Improvement: Non-personal data helps us analyze trends, track user engagement, and optimize our website’s performance.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted partners for the following purposes:

• Service Providers: We may share your information with third-party providers who assist us in operating our website, processing payments, and delivering orders. These providers are bound by confidentiality agreements and are only permitted to use your information for the services they provide.

• Legal Requirements: We may disclose your personal information if required by law, to protect our rights, or to comply with legal proceedings.

5. Data Security

We take the security of your personal information seriously and implement a variety of measures to protect your data:

• Encryption: All sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology during transmission.

• Secure Storage: Personal data is stored on secure servers with restricted access to prevent unauthorized access or breaches.

• Regular Monitoring: We regularly monitor our systems for vulnerabilities and ensure that your data remains protected.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.

7. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the right to:

• Access Your Data: Request a copy of the personal information we hold about you.
• Correct Your Data: Update or correct your personal information if it is inaccurate.
• Delete Your Data: Request the deletion of your personal information, subject to certain legal obligations.
• Object to Processing: Opt out of certain data processing activities, such as direct marketing.

To exercise any of these rights, please contact us at support@phosgene.co.uk

8. Changes to This Policy

We may update this Privacy and Security Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about our Privacy and Security Policy, please contact us at: support@phosgene.co.uk

Thank you for trusting [Your Store Name] with your personal information. We are committed to ensuring your privacy and security as you shop with us.